EFFICIENT. PROACTIVE. INSIGHTFUL.

Transform Post-Sales Service From a Liability to an Opportunity.

InsightPro is the solution you're looking for to improve customer service and decrease associated costs for post-sales service.

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Software
November 6, 2018

The ROI of Warranty Claim Software

ResourcesSticky
February 17, 2018

The True Cost of Warranty Claims

Picture a group of surgeons standing over a patient in the operating room about to perform a procedure. Now picture those surgeons blindfolded. Not how you’d want them operating on…

InsightPro was developed specifically to manage post-sales service operations

Stop wasting your valuable time trying to translate your post-sales business requirements to software developers/providers at their hourly rate. We’ve done it for you!

Customer Service Center

The core of InsightPro where you can easily create, track, dispatch and complete service requests. Always know where issues are in the process.

Field Service

Imagine a complete mobile solution to manage all of your field service operations in real time. Being efficient in the field with a consistent process will deliver exceptional service results.

Operational Analytics

How much are we spending and how long does it take? Quickly evaluate performance, track KPI's, and stay on top of your post-sales service operations.
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The perfect fit for you.

Regardless of your role in the organization, InsightPro will help you be more efficient, more consistent, and more aware.

Agents

InsightPro keeps every claim from falling through the cracks. Easily enter and find customer information, update job status, and work a claim through its completion.

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Field Techs

Whether factory or third party, a complete mobile solution to capture the right information the first time, including photos and signature capture

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Supervisors

InsightPro helps supervisors manage individuals to their strengths and weaknesses. Keep track of your team’s performance and know what customers are saying about them.

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Operations

Get real-time data at your fingertips. Understand what you’re spending, how long it takes, potential production issues, and what customers are saying about your company.

See How

Software
November 6, 2018

The ROI of Warranty Claim Software

Resources
June 28, 2018

5 Questions About Warranty Claims Every Manufacturer Should Ask (and be able to answer)

1. How much do warranty claims cost us? (See "True Cost…") While this may seem like a no-brainer, it’s amazing how many manufacturers we talk to that don’t have a…

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