Agents

“The Calls Keep Coming.”

Post-sales issues are going to happen. It’s how you handle them that makes the difference.

InsightPro gives you the tools you need to deliver a better customer experience.

  • Detailed Customer Information
  • History and Attachments
  • Alerts and Timers
  • Parts and Resources Info

Elevate your customers’ experience

with the right controls at your agents’¬†fingertips

Nothing Ever Falls Through the Cracks

DETAILED CUSTOMER INFORMATION
  • Online Form Submission
  • All Customer Data in One Place
  • Simplified Claims Management
INTERACTIVE DASHBOARD
  • Agent-Specific Dashboards
  • Work Claims by Status
  • Alerts and Timers
  • Inactive List
ISSUE MAPS & SURVEYS
  • All Work Orders
  • Available Employee Techs
  • Available 3rd Party Techs
  • Customer Satisfaction Scores
GENERAL REPORTS
  • Work Orders
  • Overall Volume
  • Shipping/Mailing

Ready to See
InsightPro in Action?

Schedule Demo