“The Calls Keep Coming.”
Post-sales issues are going to happen. It’s how you handle them that makes the difference.
InsightPro gives you the tools you need to deliver a better customer experience.
- Detailed Customer Information
- History and Attachments
- Alerts and Timers
- Parts and Resources Info
Elevate your customers’ experience
with the right controls at your agents’ fingertips
Nothing Ever Falls Through the Cracks
DETAILED CUSTOMER INFORMATION
- Online Form Submission
- All Customer Data in One Place
- Simplified Claims Management
INTERACTIVE DASHBOARD
- Agent-Specific Dashboards
- Work Claims by Status
- Alerts and Timers
- Inactive List
ISSUE MAPS & SURVEYS
- All Work Orders
- Available Employee Techs
- Available 3rd Party Techs
- Customer Satisfaction Scores
GENERAL REPORTS
- Work Orders
- Overall Volume
- Shipping/Mailing
