Take Your Organization

to a Whole New Level

InsightPro is the solution you've been looking for to implement better flow of communication, easier problem resolution, and meaningful reporting to continually improve your service performance.

We Like to Show Off Our Software

These videos show how the software works…for you.

Software Overview 2:28

Watch an overview of InsightPro’s Warranty & Field Service Software.

New Claim from Online Form 0:50

Short video showing how to create a new claim from a form submitted online.

Scheduling a Work Order 1:19

A quick look at one way to schedule a work order.

Request Parts (with NCPO) 2:19

How to request a part(s) when using a No-Cost Purchase Order.

Request Parts (without NCPO) 1:18

How to request a part(s) when NOT using a No-Cost Purchase Order.

Claim Verification 0:54

How to verify that a claim is valid.

Notifications 0:33

How to use system notifications to ensure claims are efficiently moved through the process.

Manually Create a New Claim 0:52

How to create a new claim manually when the online claim form is not used.

General Reminders 0:30

How to a general reminder that is not associated with a specific claim.

Editing a Service Request on a Work Order 0:27

How to edit a Service Request on a Work Order.

Deleting Parts Item and Order 0:37

How to a delete a Parts Item and/or Order.

Creating a Work Order 0:57

How to create a Work Order on a Claim.

Claim Reminder 0:49

How to create a Reminder associated with a specific Claim.

Assigning a Service Technician 0:55

How to a assign a Service to Technician to a Work Order.

Service Scheduler Drag and Drop 0:17

How to use Drag and Drop to Schedule a Service Technician on a Work Order.